Personal Emergency Response System
Our cornerstone service provides immediate access to help whenever you need it. Wear a lightweight, waterproof pendant or wristband that connects you instantly to our 24/7 monitoring center with a single button press. Whether you're in the shower, in the garden, or anywhere in your home, help is always within reach.
The system includes a base station that connects to your phone line and communicates with our response center. When activated, our trained operators can hear and speak with you through the base station's powerful two-way speaker system, even from another room. They'll assess your situation, contact emergency services if needed, and notify your designated family members or friends.
Pricing: From $47.50 per month (AUD), including equipment, installation, and unlimited emergency calls. No long-term contracts required.
Advanced Fall Detection
Falls are one of the leading causes of injury among seniors, and many occur when no one is nearby to help. Our advanced fall detection technology uses sophisticated motion sensors to automatically detect when a fall has occurred, even if you're unable to press your emergency button.
The device analyzes movement patterns and can distinguish between normal activities and actual falls with remarkable accuracy. When a fall is detected, it automatically alerts our monitoring center, and our team immediately attempts contact. If you don't respond, we'll dispatch emergency services to your location right away.
This service provides peace of mind for families worried about loved ones who live alone or have a history of falls. The technology works seamlessly with our Personal Emergency Response System for comprehensive protection.
Pricing: From $68.95 per month (AUD), includes fall detection device, monitoring, and emergency response coordination.
Home Safety Assessment
Prevention is always better than emergency response. Our certified safety specialists conduct thorough evaluations of your living environment to identify potential hazards before they cause problems. This comprehensive assessment covers every room in your home, from the bathroom to the backyard.
During the assessment, we examine lighting, flooring, furniture placement, bathroom fixtures, stairways, outdoor pathways, and more. You'll receive a detailed report with prioritized recommendations for improvements, along with practical solutions for each identified risk. Many modifications are simple and inexpensive, yet significantly reduce the likelihood of falls and other accidents.
We can also provide referrals to trusted contractors for larger modifications if needed, such as installing grab bars, improving lighting, or adding ramps. Follow-up assessments can be scheduled as circumstances change.
Pricing: $285.00 (AUD) one-time fee for comprehensive assessment and detailed report. Follow-up assessments available at $175.50.
24/7 Emergency Monitoring
Our monitoring center never closes. Every hour of every day, trained professionals are ready to respond to your alerts with the urgency and care your situation deserves. Unlike automated systems, when you reach our center, you're speaking with a real person who has immediate access to your medical information, emergency contacts, and specific needs.
Our operators are trained to assess situations quickly, provide reassurance, and coordinate appropriate responses. Whether it's dispatching emergency medical services, contacting a family member, or simply providing assistance after a minor incident, we tailor our response to each unique situation.
We maintain detailed records of every interaction and can provide reports to family members or healthcare providers with your permission. Our systems include backup power and redundant communication pathways to ensure we're always reachable, even during power outages or severe weather.
Pricing: From $54.75 per month (AUD), includes unlimited emergency contacts, medical profile management, and comprehensive incident reporting.
Medication Management Support
Managing multiple medications can be challenging, especially when schedules become complex. Our medication management system provides automated reminders to ensure you take the right medications at the right times. The system includes a specialized dispenser with visual and audio alerts that make it impossible to miss a dose.
If a medication isn't taken within the designated window, our monitoring center is automatically notified, and we'll contact you to provide a gentle reminder. We can also notify family members if you prefer, giving everyone peace of mind that medication schedules are being followed.
The dispensers are organized by time and day, pre-filled by pharmacists or family members, and designed to prevent accidental double-dosing. For families managing care from a distance, this service provides invaluable reassurance that loved ones are staying on track with their medication regimens.
Pricing: From $39.50 per month (AUD), includes dispenser, monitoring, and family notifications. Additional dispensers available for complex medication schedules.
GPS Location Assistance
For seniors experiencing memory challenges or early-stage dementia, wandering can pose serious safety risks. Our GPS location service provides discreet tracking that respects dignity while ensuring safety. The small, lightweight device can be worn as a pendant, attached to clothing, or carried in a pocket.
Family members and authorized caregivers can access real-time location information through a secure web portal or mobile app. You can set up "safe zones" and receive automatic alerts if your loved one leaves designated areas. The device also includes an emergency button that connects directly to our monitoring center.
Battery life is optimized to last several days on a single charge, with low-battery alerts sent to designated contacts. The GPS tracking works throughout Australia with excellent coverage, and the device is weather-resistant for outdoor use.
Pricing: From $62.30 per month (AUD), includes GPS device, monitoring platform access, unlimited location updates, and emergency response.
Service Packages and Customization
While each service can be purchased individually, we offer customized packages that combine multiple solutions at reduced rates. During your consultation, we'll assess your specific situation and recommend the combination of services that provides optimal safety and value.
All pricing includes professional installation, comprehensive training on equipment use, ongoing technical support, and regular equipment maintenance. There are no hidden fees or surprise charges. Equipment upgrades are provided at no cost as new technology becomes available.
We also offer trial periods for most services, allowing you to experience the benefits risk-free before making a long-term commitment. Our goal is to ensure every family finds the right solution for their unique circumstances.